Payment and shipping

Payment and shipping
The following conditions apply:
Delivery is available within Germany and to the following countries: USA, Great Britain, Switzerland, Japan.
Shipping to German and foreign islands is excluded.
Shipping costs (including VAT)
Domestic deliveries (Germany):
Shipping information
1. General Information
Shipping will take place after payment has been received.
All shipments are carefully packaged and accompanied by a tracking number.
Delivery is available within Germany; deliveries abroad are possible upon request.
Collection at the location is possible by appointment.
All prices are final prices in EUR
2. Shipping via DHL Parcel
We ship smaller orders with DHL. The actual shipping costs will be displayed during the checkout process. Below are some guideline prices.
including packaging and handling fee.
Shipping costs including packaging
DHL Parcel up to 2 kg: EUR 6.49
DHL parcel up to 5 kg: EUR 7.99
DHL parcel up to 10 kg: 10.49 EUR
DHL parcel up to 31.5 kg: EUR 17.99
Notice
Every DHL shipment includes tracking.
Optional additional services such as service hours or storage location (subject to availability)
3. Shipping via freight forwarding company: bulky goods and furniture
For bulky or large items, we offer shipping via freight carrier. Costs depend on size, weight, packaging requirements, and...
Distance. We will inform you of the exact shipping costs before you complete your order; they will then be displayed during the checkout process.
designated.
Price range within Germany
Standard shipping from EUR 59.00
Bulky goods, for example furniture, from €89.00
Pallet shipping or two-man service available upon request.
Scope of services
Delivery is made to the curb.
4. Collection at the location
Collection from the location is possible after prior appointment.
Location: Alte Mildenseer Straße 15
06844 Dessau Roßlau
Pick-up times by arrangement
Collection is free of charge
5. Delivery times
DHL parcels usually arrive 2 to 4 working days after dispatch.
Freight deliveries take approximately 5 to 10 working days, depending on route planning and destination.
Collection from the location by appointment only.
6. Further information
The shipping costs displayed in the shopping cart or at checkout are binding.
For multiple orders, we will combine shipments whenever possible.
International deliveries and special services available upon request.
Deliveries abroad:
Shipping & Delivery Costs (International)
Shipping within the EU
Package up to 2 kg: €14.49
Package up to 5 kg: €17.49
Package up to 10 kg: €22.49
Package up to 20 kg: €28.49
Package up to 30 kg: €45.49
Shipping outside the EU (Worldwide)
Package up to 2 kg: €19.49
Package up to 5 kg: €26.99
Package up to 10 kg: €34.99
Package up to 20 kg: €48.99
Package up to 30 kg: €62.99
Delivery times
Unless otherwise stated in the respective offer, delivery of goods within Germany takes 3-5 days.
Working days, for deliveries abroad within 5-7 working days after conclusion of the contract (in case of agreed prepayment after the
(Time of your payment instruction).
Please note that there are no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped together in one shipment, unless we
We have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time.
Delivery time as you ordered.
Accepted payment methods
- Payment by credit card
- Payment via instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment via installment plan (through Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
- Shopify Payments
Further details regarding payment
When paying by credit card, your credit card account will be charged upon conclusion of the contract.
If you have any questions, you can find our contact details in the legal notice.